Hired as a contract designer, I quickly took on a project management role. Although a passionate designer, I love working with clients from initial conversations through launch. Everyone knows what they want, but it is my job to make sure they are not only happy with the deliverables but also that the deliverables are what they need to achieve their goals now and in the future. Within the first year, I doubled Brilliant Solutions’ client list and developed lasting partnerships with their customer base. I helped launch a new athletic platform, multiple websites and mobile apps, and project monitoring software.
Many designers look at a website and see a design, a shell of content, and a linear user experience across navigation. Many believe if you deliver a website that increases traffic, then you have success. They are wrong. A designer’s job is to understand the business needs and future growth of the organization. It is to understand the users and the value we can give them. Brand loyalty is hard to sell but if you can achieve that in a website, then you have success. That is exactly what I delivered to Brilliant Solutions’ clients. Increased traffic was the cherry on top.
I was the principle designer of Brilliant Solutions’ mobile apps. My clients included an athletic platform t implemented for 5 uniquely branded non-profit events. I also worked on project for a client who needed an app that allowed users to read, study, and share prayers during Lent for countries around the world. We launched a project-monitoring app that showcased the client portfolio, created onsite project estimations, and delivered online contracts and spec sheets.